"We have used tix/SYS since 1995 and have seen it evolve into a remarkably flexible and sophisticated system. This year, the Internet ticketing and package fulfillment feature drastically cut staff order- processing time and allowed us to provide far better service to our customers. tix/SYS is far superior to any box office system that I have used. It's easy to use but powerful enough to handle our most complex requirements."
Director of Ticketing
HBO US Comedy Arts Festival
New York, NY (Festival in Aspen, CO)
1-866-4 TIX SYS
For Festival clients your standard support agreement includes:
- Consultation regarding hardware and third-party network software selection and installation (the actual installation of the network hardware and software is to be done by a third-party). We will work on your behalf to ensure that installation is done correctly.
- tix/SYS software installation and training (either remote or on-site)
- Consultation with regard to the creation of event codes, ticket and discount types, methods of payment, and other related set-up issues, as well as box office procedures.
- 24 hour telephone support. This includes determining physical network problems, software maintenance, and incidental modifications to the tix/SYS software and infrastructure.
- Up to 3-person-days each for tix/SYS customization and non-software support, including having a tix/SYS support person on-site if desired.