The Problem Order Detail Report lists all orders that were cancelled or reprinted and can also show any order where the Will-Call information does not match the first show on the order. It can be sorted several ways and can filter for User, Origin and MOP or MOP Report Group. Date: 10/31/2003 The Demonstration Film Festival USER: AFH Time: 15:42 PROBLEM ORDER DETAIL REPORT PAGE: 1 For ALL Users Location: MGR For ALL Methods of Payment For Orders Entered on 09/20/03 For ALL Origins Order# Name/Details ________________________________________________________________________________ 11710 XXXXXBELHUC, ANN Entered By: AF on 09/20/03 at 12:21 MOP: PVISA Cancelled By: TA on 09/24/03 at 16:31 can't pick up 32020 XXXXX, Su-Jung Entered By: SR on 09/20/03 at 16:14 MOP: KCASH Reprinted By: MG on 09/20/03 at 16:20 RIPPED TICKET INSTEAD OF HEADER 61089 XXXXXAU, MICKEY Entered By: TA on 09/20/03 at 16:51 MOP: OCOMP Reprinted By: TA on 09/20/03 at 16:52 PRINTER ERROR 82307 XXXXX, Kimberley Entered By: WEB on 09/20/03 at 20:39 MOP: EVISA Cancelled By: TA on 09/22/03 at 14:19 Customer accidently ordered twice